PRIVACY AND COOKIE POLICY
Updated: June 6, 2025
This privacy and cookie policy explains how [Company Name, Business ID] (hereinafter referred to as "the company" or "we") processes personal data in its online store, which operates on the Johku platform. It also describes the cookies and analytics tools we use to support the functionality and development of the website.
1. Data Controller
Haihatuksen Henki ry / Taidelaitos Haihatus
Business ID: 2150947-1
Address: Jousitie 68–70, 19650 Joutsa, Finland
Email: info@haihatus.fi
Phone: +358 40 153 1488
2. Purpose and Legal Basis for Processing Personal Data
We collect and process personal data for the following purposes:
Order processing and delivery
Payment transaction management (MobilePay, Visma)
Customer service and communication
Compliance with legal obligations (e.g. accounting)
Website usage monitoring and development (Google Analytics, Tag Manager)
Processing is based on either the performance of a contract, the customer’s consent, or legal obligations.
3. Data Content of the Register
The register may include the following information:
Name, address, email, phone number
Order and payment details
Delivery information
Customer feedback and inquiries
Cookie-based browsing data (e.g. IP address, device information)
4. Data Sources
The customer, when placing an order or making an inquiry
Website analytics and cookie tools
5. Data Disclosures and Transfers
Personal data may be transferred to the following service providers:
Johku (e-commerce platform and data processor)
MobilePay and Visma Pay (payment services)
Google (Google Tag Manager, Google Analytics – analytics)
Google may transfer cookie-based data outside the EU (e.g. to the United States). This use is based on the user’s consent.
6. Data Retention Periods
Customer Data
We retain personal data only as long as necessary for the purposes specified or as required by law. For example:
Order and customer data is stored for at least the period required by accounting law (6 years + the current year)
Customer feedback and inquiries are retained as needed for customer service purposes
Cookies and Analytics
We use Google Tag Manager and Google Analytics 4 to collect cookie-based data on website usage. This data is stored as follows:
Analytics cookies (GA4): data retained for a maximum of 14 months
Essential cookies: stored only during the session or for a short technical period (e.g. shopping cart functionality)
Cookie-based data does not include a person’s name or contact details, but it may be linkable to a person through other data.
7. Data Subject Rights
You have the right to:
Access your personal data
Request correction or deletion of inaccurate data
Object to or restrict the processing of your data
Withdraw consent (e.g. for cookies)
File a complaint with the supervisory authority (Office of the Data Protection Ombudsman in Finland)
8. Cookies and Tracking
What Are Cookies?
Cookies are small text files that are stored in your browser when you visit a website. They enable features such as the shopping cart and allow analysis of website usage.
Types of Cookies We Use:
Essential cookies – enable the functionality of the online store (e.g. session tracking, shopping cart)
Analytics cookies – collect information about website usage through Google Analytics
Marketing cookies – not used without separate consent
Cookie Consent
The website uses a cookie banner through which the user can give consent for non-essential cookies. Cookie settings can also be changed in the browser settings.
More information about Google’s cookie policies:
https://policies.google.com/technologies/cookies?hl=en
9. Data Security
We use secure connections (SSL) and restricted access rights to protect personal data. The Johku platform and payment services comply with payment transaction security standards.
Questions?
Please contact us at: info@haihatus.fi